Support
Questions or something not working? Let us know — we usually reply within 3 business days.
Contact
Use Settings > Send feedback to the developer in the app, or email us.
FAQ
Do I need an account?
No. Everything works without signing in. An account is only needed to see the same closet on more than one device.
My Apple Health workouts don't show up.
Check iOS Settings > Privacy & Security > Health > ShoeShoeShuk and make sure workout access is on, and that the Apple Health connection is on in the app's settings.
How is the replacement point decided?
From each pair's mileage against the target you set. At 80% it shows Caution, at 95% Replace. You can change the target any time.
How do I back up or move to a new phone?
Settings > Manage data > Back up creates a backup file. If you sign in, your closet syncs between devices automatically.
How do I delete my account?
Settings > Profile > Delete account permanently deletes your account and the data stored in the cloud.